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= Analysis =
 This task includes maintaining the issue tracker. 

== Overview ==
 * Maintain the issue tracker regularly;
  * Delete, fix, group, etc - tickets.
  * Make sure tickets are up to date and generally correct.
 * Define and create useful Reports;
 * Review existing tickets. 
 * Look for duplicate issues and remove them.
 * Look for unassigned tickets and assign them.
 * Send reminders to owners of tickets without progress (look for comments that contain "estimate" "this will be fixes after" "this can't be fixed" etc.)
 * Notify the team if the count of non-closed tickets is huge (in process of work we should consider what "huge count of tickets" mean.
 * Notify the team for other issues you consider abnormal.

== Task requirements ==
 * Issue Tracker should be well organized.
 * Issue tracker should be up-to-date.
 * Issue tracker should be fully consistent.

== Task Result ==
 * An easily maintainable tracker.

== Implementation idea ==
 * Review all reports.
 * Review all tickets.
 * Review owners of tasks.
 * Review components.
 * Create Severities.

== How to demo ==
 * Open http://asteasolutions.net:7080/sophie2
 * Click on 'View Tickets' in the main tab-bar.
 * Use reports to browse reports.
 * Explain the different reports.

= Design =
Check the Overview requirements.
 * Review all reports.
 * Review all tickets.
 * Review owners of tasks.
 * Review components.
 * Create Severities.

= Implementation =
= Testing =
= Log =
[[Include(wiki:SCS_ISSUE_TRACKER_MAINTAINCE_R0_LOG)]]