Changes between Version 22 and Version 23 of PLATFORM_NFR_USABILITY_R0


Ignore:
Timestamp:
10/31/08 20:17:09 (17 years ago)
Author:
dan visel
Comment:

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  • PLATFORM_NFR_USABILITY_R0

    v22 v23  
    128128= Comments = 
    129129 
    130 (from Dan:)  
     130(from Dan: )  
    131131 
    132 * We need a focus on "reading" a book rather than "viewing" the book - if Sophie 2 is to succeed in an academic environment, people will need to be able to spend a lot of time in Sophie Reader reading and commenting on books and user experience in the Reader is very important to this.  
    133 * To the glossary, I'd add "timeline" and "page template" as these seem to be the two concepts that confuse people. 
    134 * Does multilingual support fit in here?  
    135 * Tooltips: are these tooltips or balloon help (as exists in Sophie 1)? If balloon help we might want the option to turn them off for more advanced users. 
    136 * The "skilled user" concept might need to be thought about - one thing we found with Sophie 1 was that users who were "skilled" by a regular definition (experience with Adobe applications, for example) were more confused by the interface than those who didn't know very much about making things on a computer because the halo/HUD interface was very different to anything they were used to. Maybe this changes in Sophie 2 as the interface becomes more normal? 
    137 * Reporting issues: I think we need to make this easier for users - often developers didn't get enough information about what actually went wrong in a book in the Sophie 1 bug-reporting system. (There are also privacy concerns here.) 
     132   * We need a focus on "reading" a book rather than "viewing" the book - if Sophie 2 is to succeed in an academic environment, people will need to be able to spend a lot of time in Sophie Reader reading and commenting on books and user experience in the Reader is very important to this.  
     133 
     134   * To the glossary, I'd add "timeline" and "page template" as these seem to be the two concepts that confuse people. 
     135 
     136   * Does multilingual support fit in here?  
     137 
     138   * Tooltips: are these tooltips or balloon help (as exists in Sophie 1)? If balloon help we might want the option to turn them off for more advanced users. 
     139 
     140   * The "skilled user" concept might need to be thought about - one thing we found with Sophie 1 was that users who were "skilled" by a regular definition (experience with Adobe applications, for example) were more confused by the interface than those who didn't know very much about making things on a computer because the halo/HUD interface was very different to anything they were used to. Maybe this changes in Sophie 2 as the interface becomes more normal? 
     141 
     142   * Reporting issues: I think we need to make this easier for users - often developers didn't get enough information about what actually went wrong in a book in the Sophie 1 bug-reporting system. (There are also privacy concerns here.) 
    138143 
    139144