| Version 5 (modified by danvisel, 16 years ago) (diff) |
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Reporting bugs
The bug-reporting interface
This release of Sophie integrates internal bug reporting. When a serious bug occurs, the bug tracking window will appear. It looks like this:
This can also be triggered when an error has not occurred; you can choose Help > Send an Error Report to bring up this window.
This window does not automatically send a bug report to the Sophie developers. If you use this window, you can generate a bug report form that can be sent to the developers. You should be aware that choosing to use the error-reporting window may transmit personal information (like the name of the directories on your hard drive) to Sophie's developers; if you're worried about this, use of internal bug reporting is entirely voluntary.
Sending bug information to the developers
If you've found a bug in Sophie, we'd love it if you send it to us. Here's how:
- First, you first need to fill in your email address.
- Filling in some basic information about what you did that caused the error (in the bottom field) is also useful.
- If a particular piece of media or book that always causes the error, you can attach that. This isn't always necessary.
- When all that's filled in, click the Save as File button. Give the bug report a useful name that ends in .txt - like error with page turning links.txt.
- Finally, send the report to Dan Visel at [dan@….
Bugs can also be discussed on the Sophie 2 user list (http://groups.google.com/group/sophie2-users) or the developer list (http://groups.google.com/group/sophie2-devs).
